Run the provided installer.

You will be asked for the target directory. The right folder should be set automatically. If this doesn’t happen, choose … \Program Files\Adobe\Common\Plug-ins\7.0\MediaCore

Uninstalling on Windows

Run the provided uninstaller.


Run the provided installer. If you run into problems, please open a ticket and attach the logfile from ~/Library/blacetemp/blaceinstallerlog.txt

“Running package scripts”

If the installer seems to hang during this phase, please wait a bit longer. It has to download several GB of data which might take more time depending on your internet connection. You can use the Activity Monitor to see if there is network traffic (which means the installer is still working).

Uninstalling on MacOS

Delete the .plugin file from /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore.